TABLE OF CONTENTS

• Rebook one of your previous service providers
• Book a specific provider recommended by someone else
• Browse providers in your area
  

Yes, absolutely!

On Blys, you’re in control of who you book with. Whether you want to see the same provider again, try someone new, or avoid a specific person, we've made it easy to manage your preferences.

There are few ways to do that.

Rebook one of your previous service providers

If you had a great experience before, you can rebook that same provider with just one tap. 

Here is a quick guide:

• In your Blys account go to your past bookings

• Click Rebook next to their name.

 For step-by step instruction please refer to: How to rebook a service provider?

Book a specific provider recommended by someone else

If a someone has recommended a specific service provider, you can ask your friend to share the Provider’s profile page with you by recommending a service provider to their friends.  From there, you can simply book that provider directly from their profile page.

Alternatively, you can provide the service provider's name in the "Notes" section of your booking. They'll be able to see your note and confirm your booking if they're available.

Browse providers in your area

If you're a new Blys customer, simply place a booking request through our website or mobile app. We'll match you with the best available service provider based on your preferences, such as gender, treatment type, and location. If you want a different match, you can cancel and rebook. Keep in mind that cancellation fees may apply.

Not sure who to choose? How to check available therapists in your area?

You can browse and filter providers near you by:

• Service type (massage, beauty, etc.)

• Gender preference

• Language

• Location

This helps you find the right match before you confirm.

You may also do this on your app by following the steps below:

• Hop on to your mobile app then select 'Providers'
• Select the 'Service' and / or 'Service Types'
• Click 'Treatment type' and 'Treatment Types' (optional)
  
  

• Click 'Language spoken' and choose filter the providers that speaks particular language (optional)
• Click 'Location' and always make sure that you are selecting the address / location from the dropdown list.
  
  

• Soon as you have selected the Service and Location, click on 'Find Providers'
• You may continue to browse and select the provider that you wish to book from the directory. Once you've chosen your provider, just simply tap their profile.
• You will have an overview of the provider's profile. If you wish to proceed, simply click 'Book'

If you have any questions, feel free to contact us. Our team is available 24/7 to help.

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