At Blys, clients can discover and book with providers through our Top Providers page as shown in a picture below. 

This list is designed to highlight providers who consistently deliver exceptional service and a reliable client experience.Your ranking on this page is determined by a handful of performance-based criteria, very similar to the tier system you’re already familiar with.

What factors influence your ranking?

Your placement is based on the following:

• Average rating – Your client feedback score across completed bookings.
• Recency  – How active you've been recently
• Rebooking rate  – How often clients book you again.
• Completion rate  – The percentage of accepted bookings you successfully complete.
• Customer rating – The average star rating you receive from clients.
• Proximity to booking address – How close you are to the client’s location.

Why these criteria matter

Each of these factors reflects the quality, consistency, and reliability that clients look for when choosing their provider. High performance across these areas increases your visibility to clients and boosts your chances of being booked again.

How to improve your ranking

• Deliver 5-star experiences: Be punctual, professional, and client-focused to maintain strong ratings.
• Stay active: The more recent your completed bookings, the better.
• Encourage rebooking: Build relationships so clients choose you again.
• Commit to what you accept: Only accept bookings you can complete reliably.
• Keep your radius flexible: Staying close to booking locations can increase your chances of ranking higher.

For more information you can also refer to How do tiered accounts work? or contact our Provider success team via provider-success@getblys.com.