Can I update the number of recipients for my booking?

Modified on Wed, 4 Dec at 8:17 PM

Yes, you can update the number of recipients for your booking.

You can update the number of clients or recipients by modifying your booking.

Once the booking is confirmed by the provider, they are not obligated to accept the alternate date or time offer and will be subjected to their availability. The booking must proceed at the originally scheduled time or be cancelled. Please note that the client cancellation policy will apply for cancelled bookings that are confirmed.

For massage bookings, you can update the 'Session Type' to change the number of recipients, by switching from a single session to a couples session (1 therapist, back-to-back) or vice versa.

Via Web:

Please refer to this video tutorial for more clarity on How do I update number of recipients on the booking via web?

Go to Bookings -> Upcoming -> Update booking

Click on "Change"

Adjust the number of people receiving the service and click "Continue".

Then click on "Update booking" to send the update request to the provider.

Via App:

Please refer to this video tutorial for more clarity on How do I update number of recipients on the booking via app?

Go to Bookings -> Upcoming -> Update booking
Click on "Change" and update the number of people. Then "Save & apply"
Review the update and press "Update booking" to send the update request to the provider.