TABLE OF CONTENTS

• Offering an alternate date or time
• How will I know if the client accepted my request? 
• Can I offer an alternate date and time for any pending booking?
• What happens if another provider offers an alternate date or time?
  

Offering an alternate date or time

Via App:

• Navigate to New -> For you and click on the booking
• Click on "Make an offer"
• You can then select new availability and click on "Save & apply" to send the updated date/time to the client.

Via Web:

• Navigate to Pro dashboard -> Bookings -> New -> For you 
• Then select the booking and click on "Make an offer"

• You can enter your preferred rate and click on "Save & apply" to send the new offer.
  • As shown in the screenshot below you can "Enter your preferred rate". Please be advised that there is a maximum amount for each booking that you can make an offer as a new preferred rate. In the example below it is $312.90.
• You can send in the update request to update a new date and time that works for you as well from the "Offer availability" section.

How will I know if the client accepted my request? 

If the client accepts your alternate date or time request the booking will be confirmed and added to your 'upcoming bookings'. 

Can I offer an alternate date and time for any pending booking?

No, the alternative offer features are not applicable to:

• Bookings that require multiple providers e.g. couples and group bookings.
• Direct booking requests. Instead, you can use the 'update bookings' feature to request an alternate date and time. 

What happens if another provider offers an alternate date or time?

Multiple providers can offer alternate dates or times for a pending booking. The client will see these offers in the client Blys App and can decide whether to accept their preferred alternate date or time or keep their original booking request. The client is not obliged to accept your alternate date or time offer.

If you have any questions or feedback please get in touch with us at [email protected]