TABLE OF CONTENTS

• Offering an alternate date or time
• How will I know if the client accepted my request? 
• Can I offer an alternate date and time for any pending booking?
• What happens if another provider offers an alternate date or time?
• Offering a preferred payout

Offering an alternate date or time

How will I know if the client accepted my request? 

If the client accepts your alternate date or time request the booking will be confirmed and added to your 'upcoming bookings'. 

Can I offer an alternate date and time for any pending booking?

No, the alternative offer features are not applicable to:

• Bookings that require multiple providers e.g couples and group bookings.
• Direct booking requests. Instead, you can use the 'update bookings' feature to request an alternate date and time. 

What happens if another provider offers an alternate date or time?

Multiple providers can offer alternate dates or times for a pending booking. The client will see these offers in the client Blys App and can decide whether to accept their preferred alternate date or time or keep their original booking request. The client is not obliged to accept your alternate date or time offer.

Offering a preferred payout

This new feature allows the providers to offer a preferred payout for the booking requests received.

Note: 

• The preferred payout that the providers can offer MUST NOT be lesser than what the platform has set.
• This feature is NOT available for home care and corporate bookings.

Via Web:

Step 1: Please navigate to Pro Dashboard and then visit Bookings -> New section to then pick any given pending booking to make an offer.

Step 2: Select a pending booking and make an offer

Step 3: Pick your preferred payout.

Step 4: Update your offer or decline the offer you have previously made.

Via the Blys Pro App:

Step 1: Navigate to the Bookings and make an offer

Step 2: Make an offer that IS NOT less than the rate provided by the platform.

Step 3: Update or remove your offer

Once an offer is made by the provider, they can choose to update the offer or remove the offer to then go ahead with the payout set by the platform.

If you have any questions or feedback please get in touch with us at hello@getblys.com