Providers sent a rebooking request


Similar to you rebooking a provider, providers can also request to rebook you if you require the same provider to come and provide the service.



Via App:


When a provider sends a rebooking request, you will see the options below. You can choose to:

  • Confirm: Pressing confirm will confirm the booking, and you will need to complete the payment.
  • Chat with Provider: You can chat with your provider if you require them to rebook you at different times or have any questions.
  • Decline & Cancel: You can decline & cancel the booking request sent by the provider.








Via Web:


When a provider sends a rebooking request, you will see the options below. You can choose to:

  • Confirm: Pressing confirm will confirm the booking, and you will need to complete the payment.
  • Decline & Cancel: You can decline & cancel the booking request sent by the provider.
  • Messages: You can message your provider if you require them to rebook you at different times or have any questions.




Please also refer to I liked the service provider I had. Can I rebook the same service provider? for more information on how to rebook service providers.