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At Blys, we are committed to delivering premium wellness services at your convenience, wherever and whenever you need them. To ensure the availability of the highest-quality service providers, especially during periods of high demand, certain surcharges may apply based on time, location, and date of your booking.
Below is a detailed outline of applicable surcharges across our operating regions:
Standard Surcharges (Per Service Provider)
Condition | Australia (AUD) | New Zealand (NZD) | United States (USD) | United Kingdom (GBP) |
---|---|---|---|---|
Bookings at hotels or serviced apartments | +$30 | +$30 | +$30 | +£12 |
Public holiday bookings | +10% | +10% | +10% | +10% |
No available free parking or metered street parking | +$20 | +$20 | +$20 | +£8 |
Weekend appointments (Saturday or Sunday) | +$20 | +$20 | +$20 | +£8 |
Peak Hour Surcharges (Per Service Provider)
To accommodate increased demand during early mornings and evenings, peak hour rates apply as follows:
Time of Day | Australia (AUD) | New Zealand (NZD) | United States (USD) | United Kingdom (GBP) |
---|---|---|---|---|
6:00 AM – 9:00 AM | +$30 | +$30 | +$30 | +£12 |
6:00 PM – 9:00 PM | +$30 | +$30 | +$30 | +£12 |
9:00 PM – 12:00 AM | +$60 | +$60 | +$60 | +£24 |
Platform Fee
A 10% platform fee applies to all confirmed bookings. This fee supports the maintenance and continuous improvement of our platform, covers administrative and payment processing costs, and enables us to provide dedicated customer support. Please note that this fee is non-refundable and includes GST (where applicable).
If you require any further assistance or have any questions, please do not hesitate to reach out to our team at care@getblys.com or call us directly on +61 02 5944 3897. We are here to support you.
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