What should I do if I didn't want to receive booking requests from a specific client?

Modified on Fri, 24 May at 2:33 PM

You can now "Block" individual clients in the Blys Pro App if you don't want to receive booking requests from - for whatever reason.

Once you block the client, you won't receive any requests from the specific client again.

This is how it works:

Via Mobile App

Go to “Earnings”
Select the corresponding job that you wish to cancel.
Tap on “Block Client” button
Provide the reason for blocking the client and click on Submit.

Once you submit the report, the Operations Team will be notified immediately. The client account may be suspended depending on the nature of your feedback, so please kindly provide as much information as possible when submitting your feedback.

In case you accidentally blocked a client, you may still unblock them from your app:

Via Web App

Pro Dashboard > Reviews > Blocked

Blocking clients that have been NOT previously accepted or completed.

Click the booking and scroll down.
Look for the 3 dots and select "Block client".
Provide the reason for blocking

CONTACTING BLYS

If you have any questions about your booking or your app, or simply need some help, our team is only a few taps away.

You can call, text, or email us directly from your app any day, any time. We’re here to help.