What is a practitioner code of conduct?

Modified on Mon, 8 Apr at 12:59 PM

The Practitioner Code of Conduct provides the expectations around professional conduct and behaviour expected from all providers of health services, including but not limited to massage therapy.

As self-employed freelance service providers using the Blys platform, each service provider is expected to be fully compliant with the standards outlined in their relevant state / industry code of conduct.

Provided below are guides / key aspects for practitioners in providing health services / treatments to clients:

must provide health services in a safe and ethical manner
if diagnosed with an infectious medical condition, must ensure they practise in a manner that does not put clients at risk
must not make claims to cure certain serious illnesses
must adopt standard precautions for infection control
must not dissuade clients from seeking or continuing with treatment by a registered medical practitioner and must accept the rights of their clients to make informed choices in relation to their health care
must not practise under the influence of alcohol or drugs
must not practise with certain physical or mental conditions
must not financially exploit clients
are required to have an adequate clinical basis for treatments
must not misinform their clients
must not engage in a sexual or improper personal relationship with a client
must comply with relevant privacy laws
must keep appropriate records
must keep appropriate insurance
must display code and other information (with some exceptions)
must not sell or supply an optical appliance without proper authorisation.

If a practitioner breaches their relevant state / industry code of conduct, they may be reported to the relevant health commissioner. If you believe you or another practitioner is in breach of their code of conduct, please immediately notify our team at [email protected].

Other References:

To lodge a complaint to external agencies, access the relevant state resources below: