How do I cancel my booking?

Modified on Mon, 16 Oct, 2023 at 2:12 PM


Should you wish to cancel your booking, you may do so either from the mobile app or web app but before you proceed with the cancellation, you might incur a fee subject to the Client Cancellation Policy.



Via App

  • Log in to your Blys account.
  • Go to the 'Upcoming' page on your app and select the booking that you wish to cancel.
  • Tap View or edit booking then, select Cancel booking






  • Select your reason from the dropdown list
  • Click Submit



Read the Client Cancellation Policy.





Via Web


  • Log in to your Blys account.
  • Go to Bookings --> Upcoming
  • Select Cancel booking






  • Select your reason from the dropdown list




  • Select "Confirm"




Read the Client Cancellation Policy.




You may find your canceled bookings under your "Past bookings" page either in the client or web app.













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