If you need to cancel your booking, you can do so easily via the Blys mobile app or web platform. Please note that cancelling a confirmed booking may be subject to cancellation charges based on timing as outlined in our Client Cancellation Policy.

In this article

• Cancellation fees at a glance
• How do I cancel my booking?
• • Via App
  • Via Web
• Where do I find cancelled bookings?

Cancellation fees at a glance

Note: Refunds take 3–5 business days.

How do I cancel my booking?

After logging in to your Blys account, you can cancel a booking in two ways: from the upcoming bookings section or the booking details.

Via App

1. Navigate to the Upcoming Bookings screen under Bookings.
2. Tap on the Cancel Booking button on the booking you wish to cancel.
3. Select a reason for cancellation from the dropdown menu.
4. Tap on Cancel Booking to confirm the cancellation.

Via Web

1. Navigate to the Upcoming Bookings screen, under Bookings.
2. Click on the Cancel Booking button next to the booking you wish to cancel.
3. Select a reason for cancellation from the dropdown menu.
4. Click Cancel Booking to confirm.

Where do I find cancelled bookings?

After cancellation, your previous bookings can be found under the Past Bookings section in both the mobile app and the web platform.