How does the booking start time work?

The times you see in the app always indicate the earliest & the latest start times. (e.g. you can arrive at the client location anytime in between)

Depending on the time of the booking your payout will vary. For instance, accepting the job at 3:00 PM or 6:00 PM will have different payouts due to the peak period fee that the client pays if the booking is accepted during the peak hour. Please refer to our pricing and fee for more information. 

There is an estimated payout shown before you pick the booking start time as "Up to: $xxx" as per the screenshots below. Please note that "Up to" doesn't mean that is your final payout, payout depends on the booking start time that you select.

Please refer to the table in How much money do I take home from each booking? for more information.

Example time: Monday, Oct 28 @ 3:00 PM – 6:00 PM

Via App: 

Please refer to this video tutorial for more clarity on How does the booking start time work via app? 

• When you tap "Accept", your Pro App will prompt you to confirm your time of arrival. 
• Simply select your time of arrival when prompted, and our system will automatically notify the client with a text message that includes your name and time of arrival.
• You can choose anywhere from 3:00 pm to 6:00 pm as shown below or simply send an updated time/date using the "Make an offer" button.
  • Please note that your payout will be different if you choose to accept the job from 3:00 pm to 5:59 PM since this is outside of peak hour. In this example, the payout will only be: $113.30
  • Choosing to accept the job at 6:00 pm will have more payout as that will include the peak hour fee as well.  In this example, the payout will be: $132.30
  • Refer to How much money do I take home from each booking? for more information.

Via Web:

Please refer to this video tutorial for more clarity on How does the booking start time work via web?  

• Go to Pro dashboard -> Bookings -> New and select the booking
• When you tap "Accept", you will receive a prompt to confirm your time of arrival. 
• Simply select your time of arrival when prompted, and our system will automatically notify the client with a text message that includes your name and time of arrival.
• You can choose anywhere from 3:00 pm to 6:00 pm as shown below or simply send an updated time/date using the "Make an offer" button.
  • Please note that your payout will be different if you choose to accept the job from 3:00 pm to 5:59 PM since this is outside of peak hour. In this example, the payout will only be: $113.30
  • Choosing to accept the job at 6:00 pm will have more payout as that will include the peak hour fee as well.  In this example, the payout will be: $132.30
  • Refer to How much money do I take home from each booking? for more information.