How to book session and them claim from my Home Care Package / Support at Home Package as Self Managed client?

If you currently have an active Home Care Package (HCP) or Support at Home package, you are welcome to book services with us directly. Once your service has been completed, you will receive an invoice via your designated email address. This invoice is fully compliant with Home Care Package guidelines and can be submitted to your HCP provider for reimbursement, subject to your individual funding and plan inclusions.

To schedule a booking, you may use our website or mobile application at your convenience. Our user-friendly platform allows you to choose your preferred service type, practitioner, date, and time. After the session is delivered, the invoice will be automatically generated and sent to your email. You can then forward it to your HCP provider to process the claim.

For your convenience, we have created a step-by-step guide that outlines the booking process in detail. You can access it by following this link:
https://help.getblys.com/a/solutions/articles/33000226440

If you want to send the invoice directly to your HCP provider, please contact our care team at care@getblys.com, and we will guide you to the next step.

Should you require any further assistance or have any questions regarding the process, please do not hesitate to contact our Customer Care Team. You can reach us via email at care@getblys.com or by phone on +61 2 5944 3897. 

We are here to help ensure your experience is as smooth and stress-free as possible.