Can I pick my service provider?

Modified on Mon, 14 Nov 2022 at 11:00 AM


Yes! You can definitely pick your service provider.

There are a few ways to do that;

Rebook one of your previous service providers

If you’re a returning customer and want to rebook one of your previous Blys professionals, you have the option on our website or mobile app to “Rebook” the same professional from one of your previous bookings. Here's how you can do that: How to rebook a service provider

Book a service provider recommended to you by someone else

If you already know who you want (e.g. if a service provider has been recommended to you by a friend), you can simply book that therapist directly from his / her therapist profile page. Simply ask your friend to share their therapist's profile page with you by recommending a service provider to their friends

Alternatively, you can provide the service provider's name in the "Notes" section of your booking. They'll be able to see your note and confirm your booking if they're available.

Search for available service providers in your area

If you're a new Blys customer who never booked before, you can simply place a booking request via the Blys website or mobile app and we'll match you with the best service provider available based on your preferences as provided during the booking process (e.g. service provider's gender, treatment type, your preferred date & time, booking location...etc.). If you'd like to get matched with another service provider, you can simply cancel your booking and make another booking request. (Please note cancellations fees may apply.)

Alternatively, you can view all available service providers in your area and book your preferred practitioner from their profile page.

You may also do this on your app following the steps below:

  • Hop on to your mobile app then select 'Providers'
  • Select the 'Service' and / or 'Service Types'
  • Click 'Location' and always make sure that you are selecting the address / location from the dropdown list.

  • Soon as you have selected the Service and Location, click on 'Find Providers'
  • You may continue to browse and select the provider that you wish to book from the directory. Once you've chosen your provider, just simply tap their profile.
  • You will have an overview of the provider's profile. If you wish to proceed, simply click 'Book'

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