I forgot to tap the action button in the app ("On way", or "Complete"). What to do?

Simply do it as soon as you remember – or contact us if you’re unsure.

Action buttons are an important part of the Blys experience. Our system relies on these status updates.

• Tapping ‘On my way’ lets the client know that you’ll arrive soon, and lets us know that you’re checking in to client location (an important safety feature),

• Tapping ‘Complete’ lets us know that you’ve checked out of client location and prompts clients to provide rating & review for your service.

Please also note you only get paid for bookings you’ve ‘completed’ in your app. So, to avoid delays in payments, please make sure you complete bookings immediately after the appointment.